Paul Mitchell Pro Tools Express Ion Smooth Flat Iron

Customer Reviews

Great Tool...until It's Not Anymore Review by Katia, FLORIDA

Overall

I love it. I have my Paul mitchell iron for the past 2 years it have been working excellent. It makes my hair soft and silky. I had CHI before but I dont think its as good as paul mitchell iron. I would never trade it for any other iron. love it (Posted on 11/24/11)

I Love My Pm Review by Laurie

Overall

I purchased my PM in 04. I was torn between this and the Chi but choose this bc of the temp control. I couldn't have asked for a better flat iron. It has been wonderful up until a couple of weeks ago when it started shorting out. Now it no longer works and I can't seem to find one online anywhere. I have been very happy with mine and beings that it lasted 6 years, I definately got my money's worth. I really want another one just like this but I am not having any luck and now I don't know what to do. People say they have problems with their flat irons pulling their hair and when having my hair done by my stylist, it has happened with the differnt ones that she has used over the years... but I have never had that problem with my PM. I don't know about the new PM I can only speak for this particular model. (Posted on 11/24/11)

Best Flat Iron Ever!! Review by Beatrice C. Utah

Overall

I have never owned anything better then this pm flat iron! i had it for about 5 years and just barley died on my idk know how or why it worked fine one day the next day it would not turn on or heat up. i want exactly this same iron again but cant find it anywhere ive settled for another paul mitched iron but to be honest it sucks cause its bulkier. i loved how flat this one ones and ive never had more perfect culed hair. it was awesome for culing hair quick and simply. (Posted on 11/24/11)

Didn't Hold Up Well.... Review by Melissa S. San Francisco

Overall

Unless mine is 'defective', this product didn't hold up well. I purchased this product from this site about 2 years ago. It worked fine for the first 6 months or so, although I didn't notice a huge difference between this one and my old one. The old one is a 1 inch Hai that cost like half as much. Anyhow, after 6 months the plates began to slip around. When they slip around, they also end up grabbing and pulling out hairs. I don't think any girl wants their straightener to randomly pluck hairs! It is painful and happened several times each time I use it. I haven't bought a new one, because I spent over $100 on this one. It is just REALLY annoying because I am having at least a couple hairs yanked out of my head every single day! To top it off, it doesn't work that great! It is does have high quality results, but I see no difference between this and the Hai that I had or basic model Chi straighteners. (Posted on 10/4/11)

Awesome! Review by As Clearwater, FL

Overall

I've had this iron for 5 years now and it still works great. Best beauty investment I ever made. It heats up almost instantly and I can get my hair straight in no time. It just glides through my hair with no tugging. My girl friends always use mine when they get a chance because there's just no comparison to the cheaper irons! (Posted on 10/4/11)